Shipping & Returns

Register: (Wholesale Only) 

Please click on the "Log In" tab on the top right hand side of the page. If you are a new customer please fill in all your personal details to be able to shop online, for returning customers simply input your email address and password. 

Anyone may view the Pink Soda collections however wholesale prices are only available to registered businesses. Retailers registering for access to view our online wholesale pricelist, the sales department will first need to verify your business is a registered retailer/reseller; Australian customers are required to provide their Australian Business Number (ABN). Once this process has been completed the sales department will notify you by email, usually within 1-4 working days. The location of the customers business will also be taken in to account as to avoid a possible conflict with a competitor. 

If your application is approved you may then use the same "email address and password" that you had inputted initially via the account application form to enable you to view our wholesale prices. The reason for the verification process is to protect the integrity of our business and our valued buyers by only allowing access to authorised retailers/resellers. 

Prices - Australia: (Wholesale Customers continue below) 

All our prices are in AUD and exclude GST (Goods and Services Tax). The GST of 10% will be added to your order at the checkout stage. If your business is in Australia you must purchase in Australian Dollars.

For delivery outside of Australia, GST will not be charged.

Prices - International Customers: (Currency Choices)

The currency drop down menu is below right. The preferred method for payment for International customers is US Dollars, you may however use whatever currency (except Australian Dollars) from the drop down menu that is beneficial to your business regardless from what country you are buying from.

Important Notice for International Customers:

When you proceed to checkout please "ignore" the freight charge amount which reads like this, Table Rate (best way). This only applies to Australian Buyers.

You may wish to wait for "exact shipping costs' prior to checkout (recommended)...Items in your Shopping Cart remain there until checkout and may be viewed at any time to make changes such as adding or removing additional items.

Please note if you prefer to checkout "the total dollar amount of your goods" will be correct but the freight amount will need to be obtained as charges will vary dependent upon your country and the size and weight of your order. Regardless if you're buying in US Dollars the freight amount at checkout is still based on Australian rates so please ignore the freight amount at checkout if you're an International buyer. Also the GST  (Goods and Services Tax) will need to be removed from the final invoice tally as this charge only applies to Australian Customers, this is why we do not recommend actual payment when you have checked out, please wait until you receive an "official updated invoice" from the accounts department.

Production - (Goods to be made if Sold Out)

We keep stock on hand for the majority of our designs, however products can be SOLD OUT, for instance if we have 20 units on hand in one particular style and you order 40 units, we will deliver whatever qty we have in stock and manufacture the balance. Please bare in mind that the turn around time for re-making goods and/or special developments is between 4-8 weeks, the manufacturing range is dependent on the size of your order.

Payment: (For Production of Goods when Sold Out)

As stated above if a particular style(s) is sold out and you wish to purchase this style(s) we require a 50% Deposit and balance prior to shipment. However, this only applies to orders $200 or above, orders under $200 require 100% down payment.

Initial Order:  

The Minimum order amount is $100 for the first order from a new wholesale customer. All subsequent orders require no minimums.

Payment: (Australian Customers) 

We accept payments by major credit cards Visa and MasterCard. We also accept PayPal, Cheque, Money Order and Direct Bank Deposit. Please note if you prefer to make payments by cheque or money order simply choose your items of interest and proceed to the checkout stage. Your order will be processed and packaged awaiting your cheque or money order through mail. Cheques are to be cleared first prior to goods being shipped.

source site  Credit Card payments are processed securely using SSL encryption. Geotrust 

 Paypal payments are processed securely via the Paypal site; once payment has been made you will be redirected back to our site.

Payment: (International Customers)

donde conocer gente en cuernavaca We accept the following payment methods: 

All major Credit Cards via PayPal - You can use a credit card through PayPal and you don't need to open a PayPal account to pay with credit card.

We also accept payment by Western Union and Wire Transfer (TT)
automatischer handel mit binäre optionen Online Ordering:

To order your items simply "click on the small image first" then input your preferred quantities in the “Qty” box and then click on “Add to cart”. You are then taken to your current shopping cart contents, you may continue to shop by clicking on "back to shopping" or you may proceed to "checkout" by clicking on "go to checkout". Items in your Shopping Cart remain there until checkout and may be viewed at any time to make changes such as adding or removing additional items. Please note that any changes you decide to make remember to always click on the “Update Cart” button to save your changes. You will also be able to keep track of all your previous orders.

Shipping (Australia):


All goods will be shipped from Melbourne, Australia by Australia Post or Courier. Signature is required upon delivery.


For Australian customers freight will be added to your order upon the checkout stage.


Freight Costs (Australia):


Please note when proceeding to checkout the below freight charges will apply for Bags, Hats and Jewellery. 

Goods purchased to the value of  go site 00.01 to $100.00 =  go to link $9.95 

Goods purchased to the value of 100.01 to $300.00 = $12.95 

Goods purchased to the value of  wie handeln mit binären optionen 300.01 to $400.00 = $14.95

Goods purchased to the value of 400.01 to $499.99 = $15.95 

When purchasing $ 500.00 or more of (Goods) = FREE Shipping (International Locations): 

Charges will vary dependent upon your Country and the size and weight of your order.

Delivery Time: 

Australia (Postal or Courier): 1-4 Working days 

Asia Pacific (Postal): 3-7 Working days 

Rest of World (Postal): 7-21 days 

International (Air Freight): Usually within 7 Working days, please email our sales dept for exact costs prior to checkout 

Important Information

Delivery - We cannot accept responsibility for delays in delivery due to unforeseen circumstances (eg: Strikes, floods, breakdowns, etc).

Product Descriptions - We take great care in presenting our products as accurately as possible, however, accuracy cannot be guaranteed. Colours may appear slightly different via this website due to computer picture resolution and individual monitor settings.

Product Search - To locate a specific product simply insert the style code in the product search box, once inserting the style number click on "Go" or press enter on your key board.  

Currency Conversion - For our international buyers all purchases will be charged in Australian dollars and converted by your bank into your own currency at the exchange rate at the time of purchase. Prior to purchasing we suggest you obtain a close price guide by converting your currency against the Australian dollar on (please copy and paste website details into your web browser)

Out of Stock - If there is a stock shortage on a particular item(s) the customer shall be notified and offered the choice to either exchange for another stock item or accept the quantity shortage. If exchanging, we will refund the difference in price (if applicable). If accepting the quantity shortage the customer has the choice to either request a refund on the shortage amount or simply use the credit amount towards another stock item.

Some of the designs are only carried until stocks run out, and then are replaced with new designs. The website is updated daily but changes in stock occur hourly.

Returns Policy - It is important that you are happy with your purchases from Pink Soda. If you are not completely satisfied with your purchase, we will happily exchange the item(s) or offer a credit for later use, this only applies to full priced items. The customer must notify Pink Soda in writing or via the “Contact Us” page of the website, within fourteen (14) days from the date of invoice. In the event of an exchange, the customer shall be responsible for all shipping costs.

If you are returning an item because it is damaged or broken, we will first examine the item(s) and then determine whether it should be turned in as a claim. Returns will not be honored if merchandise is altered in any manner (eg: Physical abuse, improper application, misuse, etc). All returned goods must be in their original form of packaging.

We encourage you to first contact us through mail (PO Box 2101, Greenvale, Victoria, 3059, Australia) or via the e-mail form found in the “Contact Us” page of the website.

Goods will not be accepted for returns unless prior arrangement and authorisation is obtained.

Credit Account Form: (Australian Customers Only)

Customers who have been regularly trading with us for more than 3 months and are able to provide three trade references are eligible to apply for our monthly credit account. Customers who are unable to provide three trade references will need to be trading with us regularly for six months to be eligible to apply for our monthly credit account. Your application will be processed within seven (7) working days and if approved you will be notified in writing with the approved monthly credit amount.

  Post Applications to:

Pink Soda 
PO Box 2101 
Greenvale, Victoria 
Australia 3059 

Contact Pink Soda within Australia

Mon – Fri (9am – 6pm)

Phone: 0410 205 165 

Email: sales [at] pinksoda [dot] com [dot] au


Internationals Contact Pink Soda

Our preferred method of contact is by email, however if you feel the need to speak to one of our sales team members, please do not hesitate to call us on the below numbers during business hours (9am – 6pm, Mon-Fri) Melbourne time.

Email: sales [at] pinksoda [dot] com [dot] au

Phone: 61 410 205 165 


For the local time in Melbourne, Australia - Click here.

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